Business VoIP Systems for Canadian Small Businesses
Canada-Based Experts
Business VoIP Systems for Canadian Small Businesses | Canada-Based Experts
VoIP System Benefits for Canadian Small Businesses
(Edmonton HQ Support)
🔸 Cut phone costs 30–50%
🔸 Work from anywhere with mobile apps and cloud routing
🔸 Add users instantly as your small business grows
🔸 Enterprise features without enterprise costs
🔸 Canada-wide service with local expertise from our Edmonton headquarters
🔸 Lenovo phones, headsets, and VoIP-ready hardware available at nonprofit and small business pricing
Business Phone System Solutions That Scale
Canadian small businesses face unique communication challenges, from coordinating teams across multiple locations during harsh winters to staying connected with clients when power outages strike. With Alberta’s growing remote work trends and the need for reliable business communication year-round, modern VoIP systems aren’t just convenient—they’re essential for staying competitive.
Is your phone system costing too much or limiting team flexibility? Hearthstone delivers modern VoIP systems that cut communication costs by 30–50% while adding enterprise features like mobile integration, video conferencing, and seamless remote work support.
Perfect for Canadian businesses ready to modernize communication without breaking the budget.
VoIP Phone Systems for Canadian Small Businesses
Some clients want us to handle everything. Others just need backup for their in-house tech person. Either way works for us and we’ve got you covered:
Cloud-Based Phone Systems
- Hosted PBX Services: Complete cloud-based phone system hosting that eliminates on-site equipment while providing enterprise-level features.
- Scalable User Management: Instantly add/remove users and features as your business grows.
- Advanced Call Routing: Ensure customers reach the right person quickly.
- Multi-Location Integration: Unified phone systems across all office locations.
Unified Communications & Modern Features
- Unified Platform: Voice, video, chat, and file sharing in one place.
- Mobile Integration & Apps: Business calls from smartphones while maintaining professional identity.
- Video Conferencing: Built-in HD video meetings.
- Voicemail-to-Email: Transcriptions and visual voicemail ensure nothing is missed.
Professional Business Features
- Auto-Attendant & Menus: Automated greetings that direct callers to the right team.
- Call Recording & Analytics: Quality assurance and call insights.
- Conference Calling: Easy, professional group calls.
- Queue Management: Hold music, wait times, and callback options.
Hosted PBX and Cloud Phone Solutions
Our hosted PBX services deliver advanced communication without on-site hardware. Easily scale, manage users, and update features through a simple interface—ideal for fast-moving businesses in Canada.
Remote Work VoIP Solutions for Alberta Teams
Whether your employees work from home, in the field, or across provinces, our VoIP systems give Canadian small businesses full phone access anywhere—with secure integration into your IT network, VPN, and firewalls. Mobile apps, softphones, and cloud routing make remote work seamless.
3CX Phone System Implementation
We recommend 3CX for its reliability, feature set, and ease of use. As certified partners, we handle everything—from initial setup and porting numbers to training your team and supporting long-term growth.
Lenovo & VoIP Hardware Integration
As a Lenovo partner, we provide VoIP-ready laptops, phones, and headsets that integrate seamlessly with your 3CX system. Bundling hardware with your VoIP implementation ensures reliable performance, lower costs, and one point of support for all your technology.
Canadian VoIP Installation Process
Phase 1:
Assessment & Planning
- Evaluate current system and needs
- Network and bandwidth checks
- Define feature sets and integrations
Phase 2:
System Design
- Configure users, call flows, and security
- Port numbers and optimize network
Phase 3:
Installation & Deployment
- Install phones, test call quality, and switch over
Phase 4:
Training & Support
- Train employees and admins
- Provide ongoing support and performance checks
Edmonton Businesses Love Our VoIP Solutions
“Switching to 3CX through Hearthstone was seamless. Our nonprofit team can now work from anywhere and still sound professional to clients.”
— Sarah M., Nonprofit Director, Canada
“We cut our phone costs by 40% and gained features we never had with our old system. The Lenovo hardware bundle keeps us connected during site visits.”
— Mike R., Construction Company Owner, Alberta
Proven Edmonton VoIP Implementation
We’ve successfully deployed VoIP for 200+ Alberta businesses with 99.8% average uptime. Most setups complete in 2–3 weeks, and we handle the full process: network prep, configuration, training, and support.
VoIP Solutions by Industry
Healthcare & Medical Practices
- PIPEDA-compliant call recording
- Patient appointment workflows
- After-hours routing
Legal & Professional Services
- Secure client communication
- Case management integration
- Conference-ready phone systems
VoIP Phone System FAQs for Canadian Small Businesses
What happens during Canada's winter storms?
What happens during Canada's winter storms?
Calls forward to mobile devices and cloud systems stay live—even if power is out locally.
Can I keep my existing number?
Can I keep my existing number?
Yes, we handle number porting with zero downtime.
Is VoIP secure?
Is VoIP secure?
We use encryption, firewalls, and network protections to secure your calls.
Will this work with our CRM?
Will this work with our CRM?
Yes—VoIP integrates with CRMs, help desks, and business tools.
Internal Integrations
Whether your team is managing IT support tickets, connecting remote offices, or coordinating with cybersecurity protocols, our VoIP systems integrate seamlessly with Hearthstone’s managed IT services, structured cabling, and networking solutions.
Schedule Your Free VoIP Assessment
Transform your communication and IT support in 30 days or less.
Our Edmonton-based specialists serve small businesses across Canada and will:
- Audit your current phone system and IT setup
- Design a tailored 3CX + Lenovo hardware solution
- Provide ROI projections and a rollout plan with full IT integration
Current phone system frustrating your team?
We’ll show you exactly how VoIP can fix it.