Canada-Wide Remote IT Support for Small Businesses
Canada-Wide Remote IT Support for Small Businesses
Hearthstone helps Canadian small and midsize businesses maintain operational continuity when disruptions occur, including cyber incidents, system failures, or human error. Based in Edmonton, Alberta, we provide business continuity planning, disaster recovery, and secure backup solutions that protect critical systems across Alberta and Canada. Our approach goes beyond basic backups, delivering tested recovery plans, risk-aware design, and rapid data restoration to minimize downtime and protect business operations.
We go beyond backups. Our comprehensive approach builds your resilience with strategic risk planning, regulatory compliance, and real-time data recovery.
Business Continuity & Disaster Recovery Services for SMBs in Canada
Disaster Recovery Planning
- Develop tailored recovery strategies
- Document procedures and communication plans
- Assign roles and response teams
Emergency Response & Coordindation
- 24/7 emergency access to our technical recovery team
- Crisis coordination and real-time response execution
- Post-event analysis and improvement planning
Risk Assessment & Impact Analysis
- Identify threats like ransomware, fire, flood, and human error
- Map critical systems and processes
- Define Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO)
- On-prem Lenovo servers and NAS options for rapid local recovery.
Custom Backup Packages for Every Business
Some clients want us to handle everything. Others just need backup for their in-house tech person. Either way works for us and we’ve got you covered:
Essential SMB Package
(5–15 employees)
- Daily cloud backup
- 30-day retention
- Monthly backup verification
Professional Package
(15–35 employees)
- Continuous data protection
- 90-day archiving
- Weekly recovery testing
Enterprise Package
(35+ employees)
- Real-time replication
- Compliance-ready retention policies
- Dedicated disaster recovery support
24/7 Emergency Recovery Services
Rapid Recovery Execution
- Server and network restoration
- Cloud failover activation
Alternative Operations Planning
- Remote work enablement
- Temporary site activation
Business Operations Support
- Restore essential apps and workflows
- Maintain customer communication
Data Protection & Regulatory Compliance For SMBs in Canada
Compliance Alignment
- PIPEDA, healthcare, finance, legal
- Cross-border data storage audits
Secure Storage & Retention
- Encrypted backups
- Automated verification
- Customizable retention rules
Alberta & Canada-Specific Risks
- Alberta’s extreme winters
- Power and connectivity disruptions
- Industry-specific threats (oil & gas, law, healthcare)
Why Canadian Businesses Choose Hearthstone
✅ Fast response and recovery
✅ Locally based support team
✅ Microsoft-certified professionals
✅ Solutions tailored to Alberta SMBs
“Hearthstone helped us recover our systems in under 2 hours after a ransomware attack. We were back online before noon.”
— Calgary Law Firm Partner
“When our servers went down during a blizzard, Hearthstone had us fully operational from a remote setup by the next morning.”
— Red Deer Dental Clinic Owner
FAQs About Business Continuity Planning for Canadian SMBs
Do you support Linux servers and mixed environments?
Do you support Linux servers and mixed environments?
Yes. We protect both Windows and Linux systems, including Lenovo hardware deployments.
What’s the difference between backup and business continuity planning?
What’s the difference between backup and business continuity planning?
Backup saves your data. Business continuity planning ensures your operations can continue during and after an outage.
How long does recovery usually take?
How long does recovery usually take?
With our tested plans, most clients are operational again within hours—not days.
Do I need a plan if I already use cloud apps?
Do I need a plan if I already use cloud apps?
Yes. Cloud apps help, but you still need coordinated recovery, communication protocols, and continuity strategies.
What does it cost for small businesses?
What does it cost for small businesses?
We offer scalable packages starting at affordable rates. Book a free assessment to find out what fits your needs.
What if my business is hit by a winter storm?
What if my business is hit by a winter storm?
Our Edmonton-based response plans account for local risks like power loss and internet outages during harsh weather.
Schedule Your Free Business Continuity Assessment
- Identify risks and recovery gaps in your current IT setup
- Get a clear continuity plan tailored for your SMB
- Learn how Lenovo hardware + cloud backups keep you resilient
Don’t wait for downtime to cost your business. Hearthstone helps SMBs across Canada stay secure, compliant, and operational – no matter what comes your way.